Precise levelling and suitable height
Positioning the screen with a laser level and checking the seated sightline before fixing the bracket.
NACE / MAINTENANCE / JEDDAH
Coordinate picture, sound and installation: TV fault inspection, mounting, cable organization, audio and home cinema setup suited to your equipment and room.

01 / Electronic maintenance
Before replacing your screen, we identify the fault and repair feasibility, and explain repair costs and required parts. Symptoms alone do not confirm diagnosis.
| Common Fault | Inspection and diagnosis | Treatment after confirming the cause |
|---|---|---|
| Black screen with sound or faint illumination | Checking power supply, connections and backlighting in LED/LCD screens to identify the cause | Checking voltage and LED strips and replacing the appropriate set once a fault is confirmed, followed by brightness-uniformity testing. |
| The screen is completely off and unresponsive | Checking power input and the Power Supply Unit | Repairing damaged components and circuits or replacing a compatible board according to inspection findings. |
| Stuck on the logo or port issues | Checking the system, Main Board and HDMI ports | Compatible software updates or board and port repairs according to diagnosis and repair feasibility. |
| Faded colours or vertical lines | Inspecting the T-Con board, cables and display panel, according to the screen design | Repairing the board or connections where possible, and explaining options if the fault is in the display panel itself. |
Original parts are used when available; the part type, compatible alternative and warranty conditions are stated in the quotation and invoice.
02 / Wall mounting
Installation that protects the screen and complements the interior, starting with equipment weight, wall construction and suitable viewing height.
Positioning the screen with a laser level and checking the seated sightline before fixing the bracket.
Reviewing the structure and support behind the cladding and selecting fixings suited to the screen's weight, with careful treatment of openings and edges.
Fixed, tilting or articulating brackets, and ceiling solutions for cafés, offices and meeting rooms, according to bracket capacity and available space.
Organising TV, receiver and PlayStation connections and concealing them in suitable routes or decorative trunking according to site conditions.
03 / Audio engineering
Complete the picture with surround sound. We review the space, equipment and connections, then distribute and test the sound with you.
Mounting the soundbar below the screen using a compatible bracket and connecting it via HDMI ARC/eARC or optical connection according to the equipment. Dolby Atmos and DTS:X are enabled when the equipment and content support the appropriate connection method.
Determine speaker positions and cut gypsum with appropriate tools, route audio cables within ceiling paths, then adjust sound distribution and levels.
Connecting speakers to the amplifier and configuring audio sources and independent control zones for homes, offices and cafés, with AirPlay or mobile streaming when supported.
Equipment, speaker count and connection method are defined after reviewing the space and device specifications.
Flexible packages
Choose the appropriate route, then receive a clear quotation based on equipment, site and work scope.
| Service Package | Site work details | Added value |
|---|---|---|
| Engineered Screen Installation Package | Laser-level wall mounting, cable organisation or concealment according to site conditions, HDMI testing and internet connection. | A neat appearance and a warranty on fixing works according to the invoice. |
| Home cinema and theatre package | Wall-mounted screen with soundbar or ceiling-speaker installation and connection, plus picture and sound calibration. | A combined proposal reduces separate visits according to delivery scope. |
| Electronic maintenance and inspection package | Inspecting boards, circuits and LEDs, and identifying the fault and required parts before repair. | A scope and cost report, and suitable parts with their source and warranty clearly identified. |
| Combined offer with smart handles | With another maintenance service: supply and installation of a Tuya WiFi smart handle forSAR 299 excluding VAT (SAR 343.85 including VAT) Instead of SAR 399 excluding VAT. | Screen or audio service charges are separate. Handle and lock offer details. |
Screen and audio service prices are quoted after requirements are reviewed. The discounted handle-lock offer requires another maintenance service.
Organised execution
Send the screen size and model, bracket type or fault description, and required audio-system configuration.
Checking the electronic fault or wall construction and cable routes, then explaining scope and cost.
Maintenance of repairable components, screen mounting, speaker placement and cable organization within the approved scope.
Testing picture, sound and inputs, explaining use, and handing over the invoice and workmanship warranty terms.
Before requesting service
We accept inspection requests for Samsung, LG and other screens. We review the model, fault and parts availability, then explain repair feasibility and cost before work begins.
The fault may involve the backlight, source, connections or other circuits. Inspection establishes the cause; OLED screens use a different lighting technology from LED/LCD screens.
After reviewing screen weight, wall type and support locations, the technician selects the appropriate bracket and fixing method; reinforcement may be needed before installation.
We review wall and ceiling routes and existing connections, then explain concealed wiring options or a neat decorative trunking solution in the quotation.
We install and configure compatible systems. Dolby Atmos and DTS:X operation depends on screen, audio system, content and connection support; compatibility is reviewed before equipment approval.
Determined by dimensions, weight, wall and bracket type and cable routes, or by fault diagnosis and required parts. We explain service pricing and warranty conditions before work begins.
The payment method available for your order is confirmed in the quotation. Instalments and financing depend on customer eligibility and provider approval; payments and any fees are shown before confirmation.
Njoud Alamal NACE / Jeddah
For TV repair, audio installation or home cinema preparation, send your requirements to the maintenance team so we can determine the appropriate next step.